What we do:
First, we thoroughly identify the candidate. The Law Enforcement community will tell you that the single most important aspect to conducting inquiries on suspects is to thoroughly identify them. If you don't know who your candidate really is, or where they have been, you cannot determine applicable historical aspects potentially germane to their candidacy. Translated? If you don't know who they are, or where they've been, you can't find out the extent of their crimes.
APSCREEN performs between 9 and 21 processes to determine identity and prior addresses. Our process reveals that over 60% of the applications received daily from our clients contain false and/or omitted identification components, essential in determining the who and where. If the candidate's name is 'Jones' and they give you 'Smith' and nobody checks that out, you will miss the convictions on Smith, and you get a criminal through your doors who could rape the women, molest the children and steal from you. One $2 social security trace will not accomplish this. Quick and fast are not how one performs competent due diligence, efficient and thorough are.
Harsh? You bet - so are the criminals who we do our best to keep away from your front door. Many do not know the extent of the duty a business owner has to protect not only the fellow employees in the workplace but the customers as well. It's actually the law so how can you ensure factual compliance with a cheap and incompetent background check?
We believe that the industry lost its way from its mid-1990s beginning with the proliferation of easy or instant background checks available over the internet. Of course, this concept isn't new – we lost a big health care provider account in 1982 to an ex-motorcycle cop who bought the Los Angeles County Superior Court microfiche for $5.60 and resold searches at 5 bucks each.
That ultimately led to the hiring of a hospital orderly who ended up calling-up female patients on the phone while on his mid-day break with the lab results of their pap smears (which he gained access to through his daily assigned task of carrying them from the lab to the doctor's offices in the main hospital), so he could tell them they had cancer, especially if they didn't. Two women committed suicide, 12 other families were forever scarred and that was our founder's first negligent hiring expert witness case, settling for approximately $14 million.
Click here for some of our more recent cases.
"We have found dozens of potential candidates
for employment that we felt would have been a quality
That was until we ran a background check through APSCREEN, only to discover they
had criminal records. We are still using APSCREEN today."
APSCREEN screens candidates under a three disciplines: Aerospace, MILSPEC and Police, through a combination of HANDS-ON, EYES-ON processes on EVERY application at EVERY step.
Our criminal checks are hand-searched at every jurisdiction that we can identify, and only through title-grade/NPRRA/PRRN level researchers who go directly to the courts every day.
We only use proprietary criminal index databases in order to generate leads, not determine the final extent of criminal activities. We do not believe in private criminal repositories for decisional use because they are not accurate, and they are not complete; end of story. We also believe that while some online court-provided databases are pretty good, no matter how good they are, you will still see cops at the courthouse, verifying the files before they testify under oath. That is our standard as well.
We do, however believe in private industry's ability to merge information into widely searchable databases that provide excellent cross-referencing tools, but neither ARE NOT nor WILL EVER BE a replacement for searching the public record by hand at the court clerk's counter.
If you buy into the concept of doing cheap background checks, you will get what you pay for. Luckily, the industry is turning around in the aftermath of the corporate players leaving after raping the employment screening marketplace, screwing it up for long-term, legitimate players, and worst of all, putting criminals into the workplace which many times has resulted in the basis for our expert witness testimony on the subjects of Negligent Hiring and Retention.
We understand that you may end up spending many times the improperly perceived cost to do a good background check, but with negligent hiring lawsuit settlements and awards in the millions of dollars, where is the economy if you gamble with a cheap background check and lose? All it takes is one bad hire and you're screwed and likely fired!
We don't believe in going offshore either. India is not where we want our customer service people - Rancho Santa Margarita, California, USA is. We recently joined the new Concerned CRA's Professional Association to drive these points home.
APSCREEN has long represented the major credit bureaus as compliant resellers because we believe (contrary to our opinion of the EEOC's recent false and misleading statements about credit reports having a disparate impact on certain races) that a credit report is a key component in determining many things not just payment history.
|"APSCREEN gets the results quickly and everyone that we've
dealt with since 1997 has been very courteous and
We wouldn't use any other company for background
checks and highly recommend them."
- FDC Management
We have published letters to the editor at HR Magazine to make our point. APSCREEN believes that it makes no difference if a person is white, black, brown or purple a default is a default. Sure almost everyone has financial hardship at some time in their lives, so what! It's the repeat offenders that interest us. Who wants an employee who is getting creditor calls at all hours of the night because they habitually can't manage their finances?
While there are recently passed laws in some states designed to remove credit reports from as many employment categories as possible in a misguided attempt to provide for the employment of financial undesirables, we support the fight in concert with the three major credit bureaus to preserve this critical decisional tool. Notwithstanding any law, there will ALWAYS be a way to legally incorporate many if not most of the critical employment-based historical information components contained in a credit report other than credit history into your decision should payment histories be outlawed. That's our job and our commitment.
We also provide driving histories because like credit reports, the RAND Corporation and Stanford Research Institute concluded in the 1970s that these reports are "clear determinants of societal responsibility attitudes.� With criminal histories, there are no better predictors of workplace attitudes in our humble, 30-year opinion.